Ginnie






PROFESSIONAL GROOMING SERVICES
For Healthy Pets, Inside & Out!



Introducing... the SPAw Grooming isn't just for "prissy pups!" It also aids your pet in good hygiene, encourages pets to be more comfortable when handled, and often boosts the pet's self-esteem. At Town & Country, we strive to support Good Health in your pet, inside & out! And our Grooming Services help to round out those efforts. The hands-on nature of grooming allows the groomer to be another set of eyes and ears, observing the condition of your pet.

Call us now, to schedule an appointment at our SPAw!

Click Here to Download our Brochure!
Grooming Brochure

SCHEDULING

Although we tend to think of grooming our pets, as them just coming in for a "haircut," we know there's much more to it than that! Therefore, we schedule a Consultation Appointment with pet owners. During this brief consultation appointment the groomer will be able to assess each client's specific needs and situation, which allows for clearer understanding of your expectations and open discussion of your options. The pet will then be left for the "session."

MEET OUR GROOMER

We are excited to welcome a highly experienced and very talented groomer, Sherri, to the Town & Country family!

Although she's new to San Antonio, Sherri has over 20 years experience as a groomer and grooming educator. Originally from Lansing, Michigan, Sherri has a true love of animals and being involved in her community. She was the founder of the "Capital Area Pug Group" in Michigan, was responsible for many pug events, and was active in raising money for local displaced animals in her area. Sherri also has many years experience showing Dobermans, Mini-pin's, Corgis and Bichons with the AKC.

Her decades of experience have taught her how to read animals' behaviors and handle them in a calm and confident manner. Her objective with each groom is to provide the optimum experience for your pets, while achieving the high-quality and professional results you expect.

We couldn't be more thrilled to have her on our team and offer her services to you. Please come by and meet Sherri or call us to schedule your pet's next grooming appointment

Sherri looks forward to meeting you and your special friend for a "day at the spa"!


REQUIREMENTS

All pets to be groomed at TCVH must be at least 8 weeks old, have had a fecal check in the last 12 mos. and be current on vaccinations, according to TCVH protocol - which includes:
Dogs (12 weeks & older) - Rabies, Distemper, Parvovirus, Parainfluenza, Leptospirosis, Hepititis, Coronavirus, Canine Influenza Virus and the Upper Respiratory vaccines.
Cats (12 weeks & older) - Rabies, Feline Panleukopenia, Rhinotracheitis, Feline Pneumonitis, Calicivirus, and Feline Leukemia vaccines.
Puppies and kittens less than 12 weeks of age must have their first round of boosters at least 2 weeks before grooming.
(If your pet has not been kept current on their vaccinations, we may require a 2 week waiting period after innoculation in order to allow for their antibodies to develop, to ensure their safety.)

small pawPlease note: with the recent outbreak of the Canine Influenza Virus(CIV) in San Antonio, we will be requiring the CIV vaccination to groom your dog. The intial vaccination series for CIV includes the CIV vaccine injection, followed by a booster 3 weeks later. For pets under 40 pounds who have not completed the CIV vaccine series, we can accomodate for grooming. They will need to start their series no later than their grooming appointment and will be carefully isolated from the rest of our grooming and boarding popultaions. For pets over 40 pounds, for their protection they will need their CIV vaccination series to be completed 1 week prior to grooming.

Pets must also be free from parasite infestation and have an amiable disposition (non-aggressive and socialized).

We request vaccination information no later than 2 days prior to your pet's appointment, so that we may have an oppportunity to review and discuss any complications we may observe. Records can be dropped off during our hospital's business hours, or faxed to (210) 684-6827. If you have concerns about you pet's vaccination records, please call our Service Coordinators, and they can help to answer any questions you may have.

We reserve the right to stop services on any pet who exhibits signs of excessive stress or other health concerns, due to the grooming process.


DOG GROOMING

Whether you want a shave-down, a styled-do, de-shedding, or just a bath, the SPAw at Town & Country can get your canine companion fresh and clean!

Canine grooming services are designed to address certain breed-specific coats and styles (e.g., some coats require hand scissoring, some take technique with a dryer). All of our "haircuts" include a bath, nail trim, and ear cleaning (and plucking, if appropriate). Our "bath" services also include a nail trim, and ear cleaning. Our groomer will be glad to discuss with you your pet's needs, what you would like out of your pet's groom, and provide recommendations. Unfortunately, we cannot accurately quote pricing for grooming services, without evaluating your pet's coat and condition.

For dogs that are more anxious/nervous, our doctors would be glad to discuss medication and/or sedation options with you.


FELINE GROOMING

Due to the delicate nature of the feline psyche and their fragile skin structure, our groomer will need to schedule a complementary consultation to assess your feline prior to scheduling the groom. Many felines enjoy the grooming process, but some may not have the temperament needed and will thus require sedation for grooming. Any feline to be groomed without sedation will be scheduled for first-thing in the morning, before the activity of the day can excite them.


SEDATION GROOMING

Because of the medication involved in sedation, we "hospitalize" our sedation grooming clients. Grooming Services will be performed in tandem with the Hospital, to ensure your pet's safety. In the hospital, the doctors and technicians will perform pre-anesthetic testing, administer medications, and monitor your pet. Working with them, the groomer will perform the requested services on your pet. Because of the necessary procedures involved, pets to be groomed by sedation should be left for the entirety of the day (dropped-off in the morning and picked up in the evening). As with surgical patients, pets to undergo anesthesia should have food withheld the night before.


FORMS

If you are a first-time client, please download the following forms and fill them out, prior to your pet's grooming appointment. You can either fax them to us at (210) 684-6827 or bring them with you, the day of. Doing this will save you time and help your pet's drop-off go more smoothly.

Form If you are coming to Town & Country for the first time, these are all of the forms we request you fill out for Standard Grooming Services (non-sedation). Because your pet will be left with us, we do request some medical information about them, should they need any medical attention while in our custody.
Form For those of our current patients who would like to take advantage of our Grooming Services, these are the forms we request you to complete for your first appointment.
Facts If your pet has never been groomed before or if you have any questions or concerns about the process, please read through this sheet of helpful info. Form Because Sedation Grooming is more medically involved than our Standard Grooming Services, you will complete most of the paperwork at our facility, with our assistance. But, you can go ahead and fill-out our New Client Registration Form ahead of time, to expedite your initial appointment.
General Questions and Information
If you have any questions, please email us at: grooming@tcvethosp.com.






Click for Map
10350 Bandera Rd Suite 100, San Antonio, TX 78250

Phone: (210) 684-1448                     Fax: (210) 684-6827
Click Here to Email Us