GROOMING SERVICES

The SPAw at Town & Country
Professional Grooming Services

Grooming isn't just for "prissy pups!" It also aids your pet in good hygiene, encourages pets to be more comfortable when handled, and often boosts the pet's self-esteem. At Town & Country, we strive to support Good Health in your pet, inside & out! And our Grooming Services help to round out those efforts. The hands-on nature of grooming allows the groomer to be another set of eyes and ears, observing the condition of your pet.

Call us now, to schedule an appointment at our SPAw!

Although we tend to think of grooming our pets, as them just coming in for a "haircut," we know there's much more to it than that! Therefore, we schedule a Consultation Appointment with pet owners. During this brief consultation appointment, the groomer will be able to assess each client's specific needs and situation. This allows for clearer understanding of your expectations and open discussion of your options. After which, the pet will be left for the "session."

Dru Marquis has spent most of her life working with animals, large and small. She began her professional career as a horse trainer and riding instructor, having graduated college with a degree in Equine Science. After many successful years in that field, she took the patience, knowledge and experience learned working with horses into the world of Pet Grooming. She apprenticed under Faye Toll, a master groomer of over 20 years, gaining the skills necessary to groom a wide variety of dog breeds in traditional styles and companion animal haircuts.

Dru has been grooming companion animals in a professional setting for over a decade. Her ability to read a pet's body language and emotional state of being, along with her working knowledge and understanding of animal behavior and psychology, contribute to her success in handling pets in a calm and confident manner. She always takes into account the individual needs of each pet, while striving to accomplish a client's requests in a safe and humane way.

Dru looks forward to meeting you and your special friend for a "day at the spa"!

All pets to be groomed at TCVH must be at least 8 weeks old, have had a fecal check in the last 12 mos. and be current on vaccinations, according to TCVH protocol - which includes:
Dogs (12 weeks & older) - Rabies, Distemper, Parvovirus, Parainfluenza, Leptospirosis, Hepititis, Coronavirus, and the Upper Respiratory vaccines.
Cats (12 weeks & older) - Rabies, Feline Panleukopenia, Rhinotracheitis, Feline Pneumonitis, Calicivirus, and Feline Leukemia vaccines.
Puppies and kittens less than 12 weeks of age must have their first round of boosters at least 2 weeks before grooming.
(If your pet has not been kept current on their vaccinations, we may require a 2 week waiting period after innoculation in order to allow for their antibodies to develop, to ensure their safety.)

Pets must also be free from parasite infestation and have an amiable disposition (non-aggressive and socialized).

We reserve the right to stop services on any pet who exhibits signs of excessive stress or other health concerns, due to the grooming process.

Our grooming packages are designed to address certain breed-specific coats and styles. All of our "haircut" packages include a bath, nail trim, and ear cleaning (and plucking, if appropriate). Our "bath" packages also include a nail trim, and ear cleaning. The "Trim & Tidy" also includes touch-up trimming for in-between full haircuts.
Unfortunately, we cannot accurately quote pricing for grooming services, without evaluating your pet's coat and condition.

Sometimes called a "Teddy Bear Cut," "Puppy Cut" or "All Over Cut," this is a cute and easy-to-maintain haircut that can be done in a range of lengths and variations. This cut may be just what you are looking for!
The "Fluffy Pup" includes:
bath with regular shampoo
nail trim
ear cleaning/plucking
short to medium length clippered and/or hand-scissored haircut

Commonly called Shaving, Strip-Shaving or Summer Cut, this is a very close haircut, usually 1/8 inch or less in length. The choice for matted pets, pets with an undercoat, or owners who prefer a simple, low maintenance style!
This package includes:
bath with soothing oatmeal/medicated shampoo
nail trim
ear cleaning/plucking
close to the skin clippered haircut

The AKC standard "non"-haircut for those breeds which maintain a long flowing coat rather than a clippered or scissored style. This is the perfect package for K9's such as like the Lhasa Apsos, Shitzhus, Yorkies, Afghan Hounds, and Bearded Collies.
Included in the "Au Naturale":
bath with regular shampoo
creme rinse
nail trim
ear cleaning/plucking
brushing out the coat up to 20 minutes (excessive de-tangling or de-matting will require additional charges and/or reconsideration of style)
trimming hair around the face (by request), feet and sanitary area
top know for pets with natural faces and long bangs

The AKC standard haircut for you pet's breed. Mixed breed? Pick a style!
Includes:
bath with regular shampoo
nail trim
ear cleaning/plucking
haircut in the classic breed pattern (variations by request)

Full body groom for double coated, shedding breeds. Done regularly, this process keeps you pet's undercoat cleared out, their skin healthier, and your home environment less hairy! If your pet's coat is like a Lab, Golden Retriever, Border Collie, or Australian Shepherd, this is the package for you.
The "Fur Buster" includes:
bath with regular shampoo
re-moisturizer to loosen dead hair and exfoliate the skin
nail trim
ear cleaning
special process of brushing and blowing out to htin and remove excess undercoat
trimming and shaping the feathers and furnishings of the legs, tummy and rear

Often referred to as a "Feet-Face-&-Tail," this package is a great companion to the "Fluffy Pup." Just as the nickname implies, the "Trim & Tidy" is a great way to keep your pet looking spiffy between regular haircuts! This package may be what you need, if you have a Lhasa Apso, Cocker Spaniel, Poodle, Terrier, etc., and just want a clean up.
Included in this package:
bath with regular shampoo
nail trim
ear cleaning/plucking
trimming hair around the face, feet and sanitary area ONLY
does not include coat work on the body or legs (brushing out, thinning, scissoring or shaving)

This package is for the flat-coated breeds that require little or no coat work. This is perfect for the Pointers, Beagles, Boston Terriers, or any other breed who would want a trip to the "SPAw," but would normally not come in for a haircut.
The "Short & Sleek" includes:
bath with regular shampoo
nail trim
ear cleaning

Due to the delicate nature of the feline psyche and their fragile skin structure, we perform feline grooming by sedation. Because of the medication involved in sedation, we "hospitalize" our feline grooming clients, and these Grooming Services will be performed in tandem with the Hospital, to ensure your pet's safety. In the hopspital, the doctors and technicians will perform pre-anesthetic testing, administer medications, and monitor your pet. Working with them, the groomer will perform the requested services on your feline. Because of the necessary procedures involved, cats to be groomed by sedation should be left for the entirety of the day (dropped-off in the morning and picked up in the evening).
For the very small percentage of cats with very calm and tolerant nature, exceptions to sedation will be determined upon a case-by-case basis.

If you are a first-time client, please download the following forms and fill them out, prior to your pet's grooming appointment. You can either fax them to us at (210) 684-6827 or bring them with you, the day of. Doing this will save you time and help your pet's drop-off go more smoothly.